Returns & Exchanges
All items can be returned within 14 working days (after receipt of delivery) in perfect, unused condition (accessories in original packaging) via postal shipment or directly in the store.
A credit for the corresponding merchandise value will then be issued.
For postal shipments: Please include the delivery note and mark the returned items on it. The buyer bears the cost of the return shipment.
Return to:
Yay Kids GmbH
Lagerstrasse 74
8004 Zurich
For complaints, please contact this email address: service@yaykids.ch